Refund & Exchange Policy

At Karmic Beauty, we believe real results come from consistency. Our formulas are created to work with your skin and scalp’s natural rhythm — and meaningful changes need time.

That’s why we offer our 60-Day Skin & Hair Promise™ on eligible first-time purchases.

45-Day Money-Back Guarantee

How It Works

Try your Karmic Beauty ritual consistently for a minimum of 30 days from the date of delivery.

If after completing your 30-day journey you feel the product is not right for you, you may request a refund within the next 15 days.

Refund requests are accepted from Day 31 to Day 45 only.

Refund Eligibility

The guarantee applies when:

• It is your first purchase of that specific product from Karmic Beauty.
• The product has been used consistently for at least 30 days as recommended.
• The refund request is submitted within the eligible refund window of 15 days after 30days are lapsed from the date of delivery.
• The purchase was made through our official website.

Each product is eligible for the 45-Day Promise only once per customer.

Repeat purchases of the same product are not eligible for refunds under this guarantee.

 

Refund Amount & Method

Just let us know the reason of the return of the product (even if it’s partially used) by emailing on ecommerce@karmicbeauty.in or call us on 98765 98764

Refunds will be processed within 7–10 working days

Eligible refunds may be processed as:

Original Payment Refund
Refunds to the original payment method will be processed after approval.

Shipping charges, cash-on-delivery fees, gift wrapping charges, and other service fees (if applicable) are non-refundable.

Approved refunds may take up to 14 business days to reflect depending on your payment provider.

 

Products Not Eligible For Refund

Refunds will not apply to:

• Products purchased during clearance/final sale promotions.
• Free gifts, samples, or complimentary products.
• Products purchased from unauthorized sellers.
• Products already refunded previously under this guarantee.
• Cases where the policy is found to be misused.

 

Exchange Policy

We carefully inspect every product before dispatch. However, if something isn’t right, we’re here to help.

Exchange requests may be accepted if:

• You received a damaged product.
• You received an incorrect product.
• The product received is expired or close to expiry.

Exchange requests must be raised within 7 days of delivery.

Just let us know the reason of the exchange of the product (even if it’s partially used) by emailing on ecommerce@karmicbeauty.in or call us on 98765 98764

Please share:
• Order details
• Clear photos/videos of the product
• Batch number and expiry details (where applicable)

Products must be returned in their original packaging whenever required.

 

Order Cancellation

Orders can be cancelled before they are packed or shipped.

Once an order has been dispatched, cancellation may not be possible.

 

Fair Usage Policy

Our 45-Day Promise is designed to help customers confidently experience Karmic Beauty.

We reserve the right to decline refund requests in cases of repeated misuse, false claims, or violation of policy terms.

Karmic Beauty may update this policy from time to time.